General FAQs

  • Yes, we offer in person therapy services at our Phoenix, Arizona office. Our office is located at 7330 N 16th Street Phoenix, Arizona 85018. We do not currently offer in person therapy options in Idaho.

  • Each session is 50 minutes with the following exceptions: The Intake session is typically 90 minutes to allow the clinician time to review your medical history, address your therapeutic needs and develop a treatment plan. Accelerated Resolution Therapy Sessions are 90 minutes.

  • Yes, we offer Tele-health services across Arizona & Idaho through our secure client portal hosted by SimplePractice.

  • We provide virtual (Telehealth) therapy to residents across Arizona and Idaho including Phoenix, Tucson, Mesa, Chandler, Gilbert, Glendale, Scottsdale, Tempe, Peoria, Surprise, Yuma, Avondale, Goodyear, Flagstaff, Buckeye, Lake Havasu City, Casa Grande, Sierra Vista, Maricopa, Oro Valley, Prescott, Bullhead City, Prescott Valley, Apache Junction, Marana, El Mirage, Kingman, Queen Creek, Florence, Boise, Meridian, Nampa, Idaho Falls, Rexburg, Pocatello, Caldwell, Twin Falls, Lewiston, Post Falls, Sandpoint, Moscow, Eagle, Ammon, Hayden, Mountain Home, Blackfoot, Middleton, Burley and other major and minor areas in the states of Arizona and Idaho.

  • Yes, while our practice focuses on care for teens and adults - our clinician Lezlee Hays has extensive clinical experience working with children. Lezlee may be available to work with your child depending on their availability. Please reach out to our office administrator directly if you would like to learn more.

 Scheduling FAQ

  • To schedule a session via email contact office@beverlygrovestherapy.com

    To schedule a session via phone/text contact 480.274.3863

    Established Clients can use the Online Portal. by clicking here.

  • To complete your intake paperwork, click on the link sent to your email. This will take you to our secure client portal hosted by SimplePractice where you can safely store your information.

  • Our office administrator will follow up to your text, voicemail or email within 48 business hours. On average however our potential clients hear back from our office administrator within 10 hours.

 Fee & Insurance FAQs

  • Yes, to learn more please visit Fees & Insurance

  • Learn about the cost per session, here.

  • A superbill is a document made for Insurance companies that details the services a therapist or health care provider performed for a client for potential client reimbursement. The superbill will contain an itemized list of all services provided to a client. The superbill will also contain additional information about the practice, codes and more that helps insurance companies provide client reimbursements for services. If you choose to work with our partner Mentaya you will not need to request a copy of your SB.

  • Send an inquiry via email to office@beverlygrovestherapy.com Send an inquiry via call/text at 480.274.3863.

  • If you do not have insurance, you do not need to request a copy of your Superbill. However, you can always request your records from our office for your own documentation.

 Therapy FAQs

  • Cognitive Behavioral Therapy, DBT Skills Building, EMDR, Narrative Therapy, Sand-Tray Therapy, Expressive Arts Interventions, and Mindfulness-based Therapy.

  • You can learn about our therapists, here. If you have questions or need additional assistance finding the right therapist, please contact us via our contact form or send an inquiry via email to office@beverlygrovestherapy.com

  • Yes, therapy is confidential. At Beverly Groves Therapy, we prioritize your privacy and maintain strict confidentiality. Our therapists adhere to professional ethics and legal requirements regarding client confidentiality. This means that the information you share during therapy sessions will be kept confidential and will not be disclosed to anyone without your explicit consent, unless required by law. We encourage open and honest communication with your therapist about any concerns or questions you may have regarding confidentiality. Your therapist will discuss the limits of confidentiality and any applicable legal or ethical obligations with you at the beginning of therapy.

  • You can learn more about the different therapy modalities we offer here.

    During your intake session, your clinician will help ensure you are signed up for the best services for your therapeutic needs at this time.

  • Our clinician Grace Shivka currently offers 15 min consultations with potential clients, to schedule & learn more click here.

  • Therapy can last anywhere from a few sessions to several months or years in some cases. It all depends on the client’s needs, treatment plan and support levels. The majority of clients receiving Psychotherapy report feeling better after 3 months or six sessions. Some therapy modalities like Accelerated Resolution Therapy may require less sessions than other modalities like CBT. We recommend speaking to the clinician directly to get a better idea for how long treatment is expected to last.

 Cancel/Reschedule FAQs

  • Click here, to learn more about our cancellation policy.

  • To reschedule a session, contact our office staff via email at office@beverlygrovestherapy.com, reschedule in our online portal, or contact our office staff via phone/text at 480.274.3863

  • To cancel a session, contact our office staff via email at office@beverlygrovestherapy.com, cancel in our online portal, or contact our office staff via phone/text at 480.274.3863.

  • Yes, we do! If you have any questions, please contact us.

Still have a Question? Ask us!